Category Archives: Communication


Assumptions Are the Worst Enemy to Building Trust in the Office

By | Career, Communication, Productivity | No Comments
“Begin challenging your own assumptions. Your assumptions are your windows on the world. Scrub them off every once in a while, or the light won’t come in.”        – Alan Alda We all want to work in an environment that fosters trust, openness and good relationships; that’s how the best companies retain top talent and foster strong teams in the workplace.…

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Miscommunication in the office

The Easiest Way to Sidestep Miscommunication in the Office

By | Communication, Leadership, Professional Development | No Comments
“Words are the source of misunderstandings.”        – Antoine de Saint-Exupery Miscommunication happens all the time in the workplace; for some offices, it even seems to be a way of life. According to the Joint Commission, miscommunications in the medical profession regarding improperly written prescriptions “harms an estimated 1.5 million people in the United States each year, [and results] in upward of $3.5 billion in extra medical costs.”1 That’s a hefty price to pay for hurried and thoughtless communication.…

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Team is Feeling Frustrated

The Top 3 Reasons Your Team is Feeling Frustrated

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“Frustration, although quite painful at times, is a very positive and essential part of success.”        -Bo Bennett Have you noticed that your team is feeling frustrated? Frustration can manifest in many ways, but it typically presents as anger in the meeting room, disrespectful body language (like rolling of eyes) and passive or outright aggression in daily communication.…

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Managing Expectations

Why Managing Expectations is Key for Success in the Workplace

By | Career, Communication, Happiness | No Comments
“If you align expectations with reality, you will never be disappointed.”        -Terrell Owens Have you ever noticed that when expectations aren’t in alignment, we experience more disappointment and disharmony in the workplace? This is especially true in the modern world where companies are branching out, expanding and merging at such a lightning-fast pace.…

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How to be Promotable in a Japanese Company

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I’ve written a lot about how a corporate employee can position him or herself to be more promotable. However, for Americans (or non-Japanese) working within a Japanese company (in Japan or perhaps at a hub within the United States or outside of Japan), there are a unique set of challenges and obstacles that may arise when it comes to best positioning yourself for a promotion.…

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responsibility in the workplace

How “Responsibility” is Different in the Japanese and American Workplace

By | Blog, Communication, Culture, Professional Development | No Comments
There are some remarkable differences in the way Japanese and Americans do business (to learn more click HERE), but perhaps one of the largest differences has more to do with mindset than anything else. For a Japanese executive who is managing US employees, his or her greatest challenge will be the simple fact that, to him or her, it appears as though the American employees only care about their own responsibilities under their job description.…

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